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Adobe and Apple are in the middle of a PR skirmish that is starting to heat up. Although his displeasure with Flash has been hinted at for some time, in April Steve Jobs finally trashed Adobe and Flash publically in an open letter. Jobs states that Flash did well during the “PC era” but we are now in the “mobile era” with low power devices and touch interfaces that don’t work with Flash. Also, and most importantly, Flash is a closed system and does not support open web standards. This is no surprise that Jobs would not support Flash because most of the portable products he sells do not support it either.

I understand why many developers try to steer away from Flash; it requires more system resources slowing down the system and is not supported by the W3C. However, it gives developers more options and is very widely used across the Internet, mostly for video and interactive content.

Adobe has responded to Jobs’s Flash bashing with an interesting strategy, to kill the opposition with kindness. In their own open letter, they started an opposing campaign based on Love of all things. They have also followed up with an ad in the Business section of the LATimes with the copy:

We love creativity

We love innovation

We love apps

We love the web

We love Flash

We love our 3 million developers

We love healthy competition

We love touch screens

We love our Open Screen Project partners

We love HTML5

We love authoring code only once

We love all devices

We love all platforms

What we don’t love is anybody taking away your freedom to choose what you create, how you create it, and what you experience on the web

Adobe has cleverly fired back at Jobs pointing out the hypocrisy of his claims. Jobs fully supports open web standards as long as they only apply to his competitors and not his own software platform. He claims that he does not support Flash because he refuses to put his products at the mercy of a third party but that is exactly what Apple demands of its iPhone app developers. He is accusing Adobe of the exact same things Apple is guilty of. This is why I feel that open web standards is not the issue at all; I believe the main reason Jobs does not support Flash is because it enables free streaming video and games online. If Apple products supported Flash on their portable devices, people would have access to media without having to spend money in the App store and iTunes store. Many of Jobs’s negative claims about Flash in his open letter are blown out of proportion or completely unfounded (see security and battery-life for example). And while is true that HTML5 is the future and will likely replace Flash in most applications, its still in its infancy and it is very unlikely it will be recommended as standard for at least another few years, until then Flash is still completely necessary. The fact is that Apple would have to compete with Flash enabled media on its devices and Jobs does not want the competition, this is not about open web standards and healthy competition, it is the opposite of that. In a perfect world, users could decide whether or not they want to use flash on their portable devices similar to how we can on computers.

While I am impressed by Adobe’s clever response and resulting campaign, I feel that this escalating feud between the companies is completely unnecessary and both sides will lose in the long run. Apple and Adobe have had a long-standing relationship that has greatly benefited both parties. At Chado, we love both brands and use Adobe software on Apple products everyday. Both companies are firmly grounded in creative industries and both can attribute their initial successes to their products being used together in this industry. In fact, the only reason I use a MacBook is because how well it supports Adobe products. Whether they like it or not, both companies are dependent upon each other to some degree; without Adobe’s superior creative products there would be very little demand for professional Mac hardware. Also, Apple would not be the brand it is today without the praise and exposure it received from creative professionals. With the growing popularity of their portable devices, Apple seems to have lost focus on where they came from and what their true strengths are. If this battle continues there will be no winner. Both companies would greatly benefit if they continued to work together as allies rather than going on the offensive as enemies.

A perfect follow-up to yesterday’s post about “Oversharers”, social network users who divulge too much information to the dismay of their friends and followers, a Japanese man in a jam found a new use for Twitter. User @naika_tei found himself in a predicament when he used a public restroom stall in an electronics store with no toilet paper. With no newspaper in sight and instead of resorting to using his sock, he pulled out his smartphone and desperately started tweeting for help. His post read: “Urgent request, toilet paper in Akihabara Yodobashi Camera 3rd floor men’s restroom.” His followers retweeted and after 20 minutes someone came and literally saved his ass. This particular instance proves the great value of having many followers.

Twuition is a new web application integrated into twitter that automatically responds to tweets with information about products, local weather, directions, and other useful information. To use this service you simply tweet a specific “hashtag” like #twuitionweather Portland, OR. then in about three minutes you receive a response. Along with the informative tweet it also generates an advertisement.
Twuition was developed by Blast Applications; a New York based company that specializes in developing applications for Facebook, the iPhone, and Twitter. The application is intended to make twitter more convenient for mobile users, allowing them to stay on twitter instead of switching applications to find information. The technology is not necessarily groundbreaking; they have had similar applications for AOL instant messenger, but it is one of the first on Twitter that provides more information that just weather reports while effortlessly incorporating advertisements.

To promote their newest product Trident Layers, Trident Gum has integrated fan twitter feedback into their print campaign. This unconventional strategy has successfully merged two very different mediums to effectively carry their message. The full-page color ads with the headline “The People Have Tweeted” displays multiple tweets from users that have used Twitter to share their enthusiasm for Trident’s newest product. Trident found the tweets while using Twitter Search to monitor what people were tweeting about the new product. Recently released it is unknown whether or not this new ad will influence readers more than regular print advertisements but it is an interesting tactic using testimonials from real customers using the popular social networking site.